Contact
Contact
Get in Touch
Whether you have a question about your order, need guidance choosing the right still, or just want to talk copper craftsmanship, our team is ready to help.
Email Us
info@copperholic.comWe reply within 1 to 2 business days
Business Hours
Monday, Saturday
9:00 AM, 5:00 PM EST
Before you write, these may answer it faster.
Quick answers that save time
- FAQs, heating, cleaning, sizes, troubleshooting
- Shipping & Tracking, delivery times and how tracking works
- Still Manual, setup, water flow, first run, cleaning
- Size Guide, which still is right for you
To help us solve it faster, please include
- Your order number and the email used at checkout
- Which model you have: 5L · 5 Gallon · 10 Gallon
- What you are distilling (hydrosol, essential oils, water)
- If reporting an issue or defect: attach photos or a short video
Looking for quick answers?
Most questions about sizing, setup, shipping, and care are covered in our FAQ.
Visit our FAQsSend a Message
Fill out the form below and we will get back to you as soon as possible.