Privacy Policy and Terms & Conditions

At CopperHolic, we prioritize the privacy and security of our customers. This Privacy Policy and Terms & Conditions outline how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

Privacy Policy

We collect personal information from you when you voluntarily provide it to us, such as when you place an order or sign up for our newsletter. This information may include your name, email address, shipping address, and payment details. We use this information to process your orders, communicate with you, and improve our services.

We may also collect non-personal information, such as your IP address and browsing behavior, to analyze trends, administer the site, track user movements, and gather demographic information. This information is used for statistical purposes and does not identify individual users.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep your information confidential.

We implement a variety of security measures to maintain the safety of your personal information. We use secure servers and encryption technology to protect your data from unauthorized access, disclosure, alteration, or destruction.

By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.

Terms & Conditions

By placing an order with CopperHolic, you agree to the following Terms & Conditions:

1. Product Information: We strive to provide accurate and up-to-date information about our products. However, we cannot guarantee the accuracy or completeness of the information, including product descriptions, images, and specifications. It is your responsibility to ensure that the product meets your requirements before making a purchase.

2. Pricing and Payment: All prices are listed in US dollars and are subject to change without notice. We accept various payment methods, including credit cards and PayPal. Payment is required at the time of purchase, and orders will not be processed until payment is received.

3. Shipping and Delivery: We offer shipping to select locations. Shipping costs and delivery times may vary depending on your location. We aim to process and ship orders within a reasonable timeframe, but we cannot guarantee specific delivery dates. Any customs duties, taxes, or additional fees incurred during shipping are the responsibility of the customer.

4. Returns and Refunds: We want you to be completely satisfied with your purchase. If you are not satisfied, please contact us within 14 days of receiving your order to request a return or refund. Returned items must be in their original condition and packaging. Please note that shipping costs are non-refundable, and return shipping fees are the responsibility of the customer.

5. Intellectual Property: All content on our website, including text, images, logos, and graphics, is the property of CopperHolic and is protected by copyright laws. You may not reproduce, distribute, or use our content without prior written permission.

By using our website and purchasing our products, you agree to comply with these Terms & Conditions.

If you have any questions or concerns about our Privacy Policy or Terms & Conditions, please contact us at info@copperholic.com.