Shipping Policy
# Shipping Policy
At CopperHolic, we are committed to providing you with a transparent and efficient shipping experience. Please review our detailed shipping policy below:
### 1. Processing Time:
- Orders are typically processed within 1-2 business days.
- During peak seasons (November-December), processing may take up to 3 business days.
- You will receive an email confirmation once your order has been processed and shipped.
### 2. Shipping Methods and Estimated Delivery Times:
We offer the following shipping options within the United States:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 3-5 business days
- Express Shipping: 1-2 business days
### 3. Shipping Costs:
- Standard Shipping: Free for orders over $300, otherwise a flat fee.
- Expedited Shipping: Flat fee applies.
- Express Shipping: Flat fee applies.
### 4. International Shipping:
- We currently only ship within the United States.
- For international shipping inquiries, please contact us at info@copperholic.com.
### 5. Tracking:
- A tracking number will be provided via email within 24 hours of your order being shipped.
- You can track your package using our website or the carrier's site.
### 6. Delivery:
- Delivery times are estimates and may vary due to unforeseen circumstances.
- We are not responsible for delays caused by customs or postal services.
- Signature may be required for deliveries over $500.
### 7. Address Accuracy:
- Please ensure your shipping address is correct at checkout.
- We are not responsible for packages sent to incorrect addresses provided by customers.
- Address changes after an order is placed may incur a fee and delay shipping.
### 8. Lost or Damaged Packages:
- If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date.
- We will work with the shipping carrier to resolve the issue or process a replacement.
### 9. Shipment to P.O. Boxes:
- We do not ship to P.O. Boxes for orders over $300 due to signature requirements.
### 10. Order Changes and Cancellations:
- You may request changes or cancellations within 4 hours of placing your order.
- After this window, we cannot guarantee changes as your order may have already been processed.
### 11. Holiday Shipping:
- We do not ship on major U.S. holidays. Please account for this in delivery estimates.
- Special holiday shipping cutoffs will be posted on our website during November-December.
For any questions or concerns about our shipping policy, please contact our customer service team at info@copperholic.com
Monday through Friday, 9 AM to 5 PM EST.
At CopperHolic, we are committed to providing you with a transparent and efficient shipping experience. Please review our detailed shipping policy below:
### 1. Processing Time:
- Orders are typically processed within 1-2 business days.
- During peak seasons (November-December), processing may take up to 3 business days.
- You will receive an email confirmation once your order has been processed and shipped.
### 2. Shipping Methods and Estimated Delivery Times:
We offer the following shipping options within the United States:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 3-5 business days
- Express Shipping: 1-2 business days
### 3. Shipping Costs:
- Standard Shipping: Free for orders over $300, otherwise a flat fee.
- Expedited Shipping: Flat fee applies.
- Express Shipping: Flat fee applies.
### 4. International Shipping:
- We currently only ship within the United States.
- For international shipping inquiries, please contact us at info@copperholic.com.
### 5. Tracking:
- A tracking number will be provided via email within 24 hours of your order being shipped.
- You can track your package using our website or the carrier's site.
### 6. Delivery:
- Delivery times are estimates and may vary due to unforeseen circumstances.
- We are not responsible for delays caused by customs or postal services.
- Signature may be required for deliveries over $500.
### 7. Address Accuracy:
- Please ensure your shipping address is correct at checkout.
- We are not responsible for packages sent to incorrect addresses provided by customers.
- Address changes after an order is placed may incur a fee and delay shipping.
### 8. Lost or Damaged Packages:
- If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date.
- We will work with the shipping carrier to resolve the issue or process a replacement.
### 9. Shipment to P.O. Boxes:
- We do not ship to P.O. Boxes for orders over $300 due to signature requirements.
### 10. Order Changes and Cancellations:
- You may request changes or cancellations within 4 hours of placing your order.
- After this window, we cannot guarantee changes as your order may have already been processed.
### 11. Holiday Shipping:
- We do not ship on major U.S. holidays. Please account for this in delivery estimates.
- Special holiday shipping cutoffs will be posted on our website during November-December.
For any questions or concerns about our shipping policy, please contact our customer service team at info@copperholic.com
Monday through Friday, 9 AM to 5 PM EST.