
Still have questions?
The 4 things buyers ask us most
What if it arrives damaged or dented in shipping?
Every still is double-boxed and corner-protected before it leaves our U.S. warehouse. If anything arrives damaged — even a cosmetic dent — email us a photo within 48 hours of delivery and we'll ship a full replacement the same day at no cost to you. No return shipping required. We cover it.
I've never distilled before. Is this beginner-friendly?
Yes — this is the still we recommend most often to first-timers. It arrives fully assembled with a step-by-step starter guide, a cleaning rinse included, and recipe cards for lavender, rose, and peppermint. Most customers run their first successful hydrosol distillation within 48 hours of unboxing. If you get stuck, email us a photo of what you're seeing and we'll walk you through it personally.
How do I know this is real copper, not copper-plated?
Every CopperHolic still is 99.9% pure copper, hand-hammered from a single sheet — not cast, not plated. You can verify this three ways: (1) hold a magnet to the body, it will not stick; (2) scratch an inconspicuous spot — the color underneath is identical; (3) over months of use you'll see the signature copper patina develop, which only happens with real copper. Plated pieces expose brass or steel under the surface and fail the magnet test.
How long until I actually make something with it?
From doorstep to finished hydrosol: typically one afternoon. Unboxing and first rinse takes about 20 minutes. A complete hydrosol distillation run (lavender or rose water) takes 60–90 minutes once you're set up. Your first essential oil run takes longer because you need more botanical material — plan a weekend for that. The included guide walks you through both.
Everything you need to know before starting your distillation journey.
Frequently Asked Questions
👉 What can I make with this still?
You can craft pure essential oils, hydrosols (floral waters), herbal extracts, spirits (where legal), and even distilled water. It's ideal for DIY skincare, natural wellness, and home aromatherapy.
👉 Why is this made from copper and not stainless steel?
Copper naturally removes sulfur compounds and enhances both aroma and flavor during distillation. It’s the traditional, time-tested choice for creating clean, high-quality distillates.
👉 Does this come with everything I need to start?
Yes! Your kit includes:
✔️ Copper pot
✔️ Onion dome
✔️ Swan neck
✔️ Condenser
✔️ All required gaskets
Just add your botanicals and a heat source, and you’re ready to begin.
👉 Is it easy to clean and maintain?
Absolutely. Rinse with warm water after each use. For a brighter shine, use a mix of lemon and salt. Over time, copper develops a natural patina — it’s a sign of authenticity and part of its vintage charm.
👉 Where is it shipped from?
All orders are shipped from our U.S. warehouse, and we offer fast 2–3 day delivery across most states.
👉 Is it legal to own and use a still in the United States?
Yes — owning a still is legal in most states. However, using it to distill alcohol requires proper permits. You can legally use your still for making essential oils, hydrosols, and distilled water without any license.